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Reviews from Our Happy Customers

guest_8ogrsp0ah
2024-09-27 11:09:34

was friendly and, most importantly, did an excellent job of cleaning the carpets

Milan was excellent. Keep me updated on his ETA, was patient while my water-tank system heated up (Housekeep, it would be good for us to know ahead of time that hot water is required for carpet cleaning machines), was friendly and, most importantly, did an excellent job of cleaning the carpets. He is the best carptet cleaner I’ve had to date.
guest_8ogrsp0ah
2024-09-27 11:08:34

Can highly recommend Mohammed

Mohammed was amazing and went above and beyond. He was very kind and polite and made sure that everything was clean and tidy. Can highly recommend Mohammed!
guest_8ogrsp0ah
2024-09-27 11:07:40

Done a great job

Done a great job considering our hoover isn’t the greatest and that turned out we didn’t book enough time.
guest_8ogrsp0ah
2024-09-27 11:07:07

Really thorough and detailed approach

Jade did such a good job in our flat. Really thorough and detailed approach – thank you so much Jade!
guest_8ogrsp0ah
2024-09-27 11:06:36

very professional and polite

Reid was very professional and polite. He did a great clean and really went above and beyond.
guest_8ogrsp0ah
2024-09-27 11:05:43

cleans like it's her own house and goes above and beyond

Gisela cleans like it’s her own house and goes above and beyond! Sweet girl and does an amazing job each time. So lucky to have found her!

Questions?

Call us on 1300-00-JELP

How does pricing work?

For most tasks, you’ll pay a simple hourly rate, plus the cost of any materials. The minimum charge is one hour and any additional time is charged in 30 min increments. For larger jobs, like building or renovation, we’ll send you a bespoke price

How do I pay?

For most tasks, you’ll pay the minimum callout charge of one hour when you book. You’ll then pay for any additional time and materials once the job’s complete.

There’s no hassle with cash - we accept Visa, Mastercard and American Express payment cards.

What happens if the tradesperson needs materials?

If materials are needed for a job, the tradesperson will source them locally and tell you the estimated cost. With your approval, the tradesperson will buy the materials and add the cost to your bill. You can supply your own materials if you prefer.

How are your tradespeople accredited & vetted?

All our tradespeople are experienced and qualified professionals. We also collect reviews and feedback after every job to make sure our tradespeople are 5* quality.

How do I book multiple tasks?

If you have more than one task for the same tradesperson, just add a description of the additional task(s) in the 'job details' section of the booking form.